Terms And Conditions

Condition of Use

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Fancy Light relationship with you in relation to this website.The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. You may view, download for caching purposes only, and print pages from the website, provided that: (a) you must not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system; (b) you must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent; (c) you must not edit or otherwise modify any material on the website.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Fancy Lights prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of USA.

Shipping & Handling

We offer UPS ground and express shipping worldwide. Rates are based on the weight and size of the item or items and your location. UPS shipping charges are calculated in real time with UPS web site. Currently our system only calculates US and Canada shipping cost automatically, if your shipping address is outside of US and Canada, please call us for quotation. FancyLight.com is not responsible for any brokerage fees, duties/taxes associated with the receipt of packages being sent outside of US and Canada. FancyLight.com also cannot give quotes on any duties/taxes to other countries.

All items are shipped with mandatory insurance included in the shipping price. All UPS shipments are insured for damage and missing packages by UPS. FancyLight.com is not responsible for any physical damage to products by shipping company.

All Shipping charges are calculated during the first step of checkout before your transaction is processed. This will allow you to view the different shipping options and costs to your location before completing your transaction. For special shipping request, you can contact us through phone or email.

Please note that some services may not available for Alaska, and Hawaii.

Please note that we do not process orders during weekend or major US holidays. Please plan your order accordingly.

UPS does not deliver on weekend or major holidays. UPS charges additional fee if you want a Saturday delivery and this option is only available for Next Day Air. UPS shipping rates may differ for Alaska, Hawaii. Please refer to UPS website for rates of your regions.

We do our best to provide you with accurate shipping times for our products, All delivery times listed are approximate. If you have any problems or think shipping charges are incorrect please contact us at store@fancylight.com

Regular UPS delivery hours are Monday-Friday, 7-5. We do not guarantee the arrival date of the packages. If you have a tracking or delivery confirmation number, you can track your package.

Order Cancellation Policy

You can cancel your order only if it is not pulled (processed). If the order has been pulled, you cannot cancel your order simply because you do not have sufficient fund in your credit card. Doing so will result in your account being inactivated. Please understand that pulling items and restocking them back is a significant operation cost for us.

Return Policy

Please inspect your shipment immediately after you receive the delivery. All missing or damaged items must be reported within 7 days. Should you wish not to keep the product, you must obtain a Return Merchandise Authorization (RMA) from us within 7 days. A 20% Restocking Fee may apply.

All returns must be approved prior to shipping the item back to us. All returns must be in its original condition, with its original packaging. Shipping and Handling costs are not refundable. All returns must be received within 14 days after RMA is issued. Clearance Items and Final Sale Items can not be returned.

Refund will be issue for returned items within 30 days. After 30 days, only store credit will be issue and must be redeem within 1 year.

Warranty Information

Products are sold with their respective manufacturer warranty. Warranty periods and services vary by manufacturer and product. Not all products are covered by a manufacturers warranty. Statement of “Rated Average Life Hours” does not designate warranty. All products are warranted for 90 days from the date of purchase regardless of manufacturer warranty. After 60 days, the customer will be charged the freight for replacement.

Privacy Policy

FancyLight.com respects your privacy. Across our business, around the world, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you. We do not sell your personal information. At any time you may contact FancyLight.com with any privacy questions or concerns you may have. You also may ask at any time to see the data you have given us and request correction or deletion. We strive to ensure the highest level of security and confidentiality. We only collect your personal information that enables us to process your order. Any information you provide will be kept confidential and for internal use only at FancyLight.com. We may use the information sent along your order to alert you to product upgrades, special offers, and new products and services from FancyLight.com. At any time, you call opt-out of further marketing from FancyLight.com. If you would like to contact us for any reason regarding our privacy practices, please write us at store@FancyLight.com. Effective Date: January 1, 2014.

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.